Privacy Policy

Chefs Base LLP ("Chefs Base", "we", "us", or "our") is a food-service company based in Kerala, India. This policy explains what personal data we collect through this website, why we collect it, and how it is handled.

What We Collect

When you submit an enquiry through our "Request a Quote" form, we collect the information you provide, which may include:

• Your name
• Company or restaurant name
• Email address
• Phone number (optional)
• Country
• Product interest and estimated order quantity
• Any message you choose to include

We do not use tracking cookies, advertising cookies, or analytics tools that collect personal data about your browsing activity on this site. See our Cookie Policy for details on the cookies we do use.

Why We Collect It

We use the information you submit solely to respond to your enquiry, provide pricing and product information, and manage the resulting business relationship. We do not use it for unrelated marketing, and we do not sell or rent your personal data to third parties.

How It's Processed

Enquiry submissions are sent by email using Resend, a third-party transactional email service, to our team's inbox. We do not maintain a separate marketing database of enquiry submissions beyond the emails themselves. Resend processes this data on our behalf as a service provider and is bound by its own data protection obligations.

International Transfers

Our team and infrastructure are primarily based in India, with some service providers (including our website hosting and email delivery providers) operating servers in other countries, including within the European Union and the United States. By submitting your information, you consent to this processing.

Data Retention

We retain enquiry data for as long as reasonably necessary to respond to your enquiry and manage any resulting business relationship, after which it is deleted or anonymized.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data, object to our processing of it, or lodge a complaint with your local data protection authority (for example, the Information Commissioner's Office in the UK). To exercise any of these rights, contact us using the details below.

Contact Us

If you have questions about this policy or how your data is handled, contact us at info@chefs-base.com or write to us at Door No. 110F, Ottupara, Pulikkal, Malappuram, Kerala 673634, India.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page reflects the most recent revision.